What 50 Years in Business Means To Me

2014 marks the 50th anniversary of Pond Roofing and Exteriors. For the last half century, we have been a company committed to providing quality service to the residents of Northern Virginia.

I celebrate the existence of this company, I celebrate its reputation, I celebrate the staff that makes it work like clock work, but most of all, I celebrate our wonderful customers.

Being in business for 50 years is an exhilarating feeling not just because of the awards and recognition we have earned, but more importantly we have made the experience of dealing with home service contractors a pleasant experience.

When my dad died in 2000, I took over the company.  It was a daunting experience to provide leadership in an industry where I knew so little.  However, what I knew for sure was that customer care was the most important aspect of the business.  Pond already had an outstanding reputation, but that was not enough: we needed to exceed our customer’s expectations. Today we have grown our business to include not just roofing and repair service:  we have also added siding, windows and doors to our list of services.  Our reputation continued to soar, and in 2011 we were named the Roofing Contractor of the Year award by the Virginia Association of Roofing Professionals.

I recognized that so many residents had really bad experiences from dealing with contractors, and from the time we pick up the phone and make an appointment with a potential customer, we have systems in place to make the experience easy while providing the best workmanship possible.  When we get phone calls, letters and e-mails from our customers saying what a pleasant experience it was to deal with a professional company, I swell with pride because we are meeting our goals.

Being in business for 50 years means you learn a lot, you give a lot, and you don’t relax your standards for a second.  We are pleased because we have 2nd and 3rd generations of families that we have served over the years. Because we have been in business for so many years, we encourage our customers to call us when they need contractors for other projects.  Since we have been in business for so long, we know who the contractors are who have the same integrity that we do, and we will not make a recommendation unless we have seen their work.  We want our customers to feel comfortable in asking us for advice and referrals because we are invested in their home and want to be sure they are well taken care of.  Our customers are members of our family for life.

As I reflect back on the years I have been here, I like the way we have continued to grow:  our reputation is impeccable, our customer care is excellent.  When I see a Pond Roofing truck on the road, my heart swells because we have such a satisfied customer base. I am proud of our accomplishments.  I am sure my dad is smiling down on our achievements and standards, and that is golden to me.

Our Values Are at the Heart of Our Business

Our values form the foundation of Pond Roofing & Exteriors. They shape the way we operate & deliver our very best to you.


Do the right thing when nobody is watching


Show up and take responsibility for every task we do


Listen and clarify, speak our truth, respond quickly

Relentless Improvement

Always seeking to improve our skills and execution


Always do our best to deliver a peaceful experience to customers, teammates, and community

Pond Roofing & Exteriors

Customer Reviews

"Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work."

- Nancy P.

"Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough."

- Erin M.

"Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!"

Laura M.

"Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!"

Scott C.

"Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!"

Brian N.

"Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work."

- Ryan H.

"I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work."

- Hassan W.