HOA’s: CHARTING A SURVIVAL COURSE

Inevitably when the phrase “HOA” is mentioned to members of a homeowner’s association, or someone who was formerly a member of an HOA, or even someone who has made it a life goal to avoid buying property that is part of an HOA, the response is usually anything but favorable.

In actuality, the HOA plays a valuable role in protecting the appearance of your community.  Rules have been established to maintain a uniform and well-maintained community.  Quite honestly, I once lived in a community where a homeowner decided to install shocking pink shutters on the outside of her windows.  I was so grateful that it was up to the HOA to deal with that issue.

Here’s your guideline:  When replacing any exterior item on your home such as a new roof, siding, windows, doors or even shutters, check with your HOA to find out what the acceptable choices are.  Unless you are making outside structural changes, you need only ask what the applicable restrictions are for your planned projects.

No two HOA’s operate the same so don’t even think about making a change without getting clearance.  We have heard horror stories of homeowners who replaced roofs, siding, windows, doors and shutters without prior HOA approval.  If the homeowner used an inappropriate replacement, guess what:  they had to rip out the replacement and start over.   If your HOA stipulates that you must replace your windows with white windows, don’t think you can get away with cream windows.  You will end up having to change them out and pay for them twice.  Why chance paying for costly projects twice?

Every time you think of the “brutal” restrictions imposed by your HOA, remember the hot pink shutter story – then pick up the phone or shoot an e-mail to the appropriate person within your association.   In the end, you want to protect your property’s value and appearance so cooperation with the HOA is simple.

Our Values Are at the Heart of Our Business

Our values form the foundation of Pond Roofing & Exteriors. They shape the way we operate & deliver our very best to you.

Integrity

Do the right thing when nobody is watching

Accountability

Show up and take responsibility for every task we do

Communicate

Listen and clarify, speak our truth, respond quickly

Relentless Improvement

Always seeking to improve our skills and execution

Excellence

Always do our best to deliver a peaceful experience to customers, teammates, and community

Pond Roofing & Exteriors

Customer Reviews

"Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work."

- Nancy P.

"Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough."

- Erin M.

"Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!"

Laura M.

"Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!"

Scott C.

"Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!"

Brian N.

"Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work."

- Ryan H.

"I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work."

- Hassan W.