By Betsy Pond

Every year we like to remind the residents of Northern Virginia that just as you are making a repair list of exterior home maintenance items to tackle, so are the unqualified “jack legs” (unskilled laborers) who are canvassing your area to make a pitch.

So far this season, I have watched as no less than 5 different “experts” have canvassed my area looking for work.  I have been told that my roof is in dire shape, the fascia boards are rotting, and the gutters must be replaced. I have actually seen neighbors who have recently replaced their roofs only to be told they need a new one.  And an elderly couple was told that their chimney would probably collapse unless they paid $1,800 to have it fixed immediately.

It is just so easy when you know you need something needs fixing and someone magically shows up to fix it.  No magic there – powder and smoke.

Luckily, I work for a very reputable company who responds to not only my home concerns, but to that of all our customers, as well.   We know how to find good contractors, but the average homeowner must dig around to find qualified companies.

My advice:  don’t answer the door unless you know who is there.  If you are caught outside and are approached by people telling you your house needs immediate repairs, that’s the time to call in the professionals.  You need go no further than to check any of the following resources for qualified contractors:

– Better Business Bureau

– Angie’s List

– Checkbook Magazine

– Washington Exterior Expert edition

All of these resources independently rate and share their results with the consumers of Northern Virginia.  I can almost guarantee that if you hire an unknown worker, you may pay a lower rate because that worker probably has no office, no insurance, no office, and no intention of completing the job to your satisfaction.  Once you have paid your tab, you will likely never see that worker again, and you would be very lucky to have him return to make things right should something go wrong.

Police your hires and protect your home.  Call in the professionals.

Our Values Are at the Heart of Our Business

Our values form the foundation of Pond Roofing & Exteriors. They shape the way we operate & deliver our very best to you.


Do the right thing when nobody is watching


Show up and take responsibility for every task we do


Listen and clarify, speak our truth, respond quickly

Relentless Improvement

Always seeking to improve our skills and execution


Always do our best to deliver a peaceful experience to customers, teammates, and community

Pond Roofing & Exteriors

Customer Reviews

"Excellent service. Any question I had was addressed in a friendly yet professional manner. I have used Pond before for replacement windows and siding and most recently for new roofing. I highly recommend them for their responsiveness and the high quality of their work."

- Nancy P.

"Pond Roofing was very responsive and knowledgeable about the condition of our roof. They delivered before the expected date and their work was impeccable. I cannot recommend working with Shanti enough."

- Erin M.

"Easy communication with tons of photos and excellent job! Pond Roofing even came back to replace the color of the shingles to our satisfaction. The property was in McLean and they made me look great since my landlord client was very impressed. The swag cookies to our tenants was an added bonus. :-) Thanks so much!"

Laura M.

"Very fast initial response time and great customer service. Repair work was done (by prearrangement) while we had to be out of town and it looks great now that we are back. We have used Pond before and would call them first if we need roofing work in the future. Thanks!"

Scott C.

"Quality and Integrity. Terrific job on a roof repair. Called for a minor fix which was expertly accomplished. Patrick performed a complete inspection, ensuring no other damage or work needed. Perfect!"

Brian N.

"Great communication, very professional repair crew. We have a new construction house that had some issues with vent seals after 10yrs and Pond fixed 8 different areas in one day--very happy with the work."

- Ryan H.

"I recently hired Pond Roofing to check out a leak. They did a great job coming in on time and to troubleshoot the issue. Their pricing was competitive and overall service was excellent. I’m very happy with their work."

- Hassan W.